To report trouble with your water or sewer service or to report a break in a water or sewer main, please contact NCWSA directly at (803) 276-7020.
NCWSA maintains 24 hour customer service with after-hours, on-call staff ready to respond to system emergencies.
After-hours staff cannot assist with billing or payment issues. Please contact customer service during normal working hours (Monday thru Friday, 8:00 am to 5:00 pm) for billing or payment issues.